National Roadside Assist

Emergency recovery

Vehicle Recovery

Broken down or stranded? Call us for roadside assistance and vehicle recovery, available 24/7 across England, Scotland and Wales.

Fast, professional vehicle recovery

National Roadside Assist provides vehicle recovery for breakdowns, accidents, motorway incidents and vehicles stuck at home, on a driveway or in a car park. Typical response times are 30–60 minutes, depending on location and circumstances.

We recover cars and vans up to 3.5 tonnes, including large vans, as well as motorcycles, motorhomes, caravans, EVs and hybrids. Your vehicle can be taken to the destination you require — a local garage, your home address, or another suitable destination.

Call for a quote for recovery outside of a standard emergency callout.

Request recovery

For urgent situations, please call us directly rather than waiting for a form response.

What’s happened?
Important recovery questions
How can we contact you?

If this is urgent, please call us directly rather than waiting for a form response.

Breakdown situations we handle

Whatever’s happened, we’re ready to help

Call or WhatsApp us and tell us what’s happened — here are some of the situations we regularly assist with.

  • Vehicle won't start
  • Flat battery
  • Flat or damaged tyre
  • Engine failure
  • Mechanical breakdown
  • Fuel-related problems
  • Accident recovery
  • Vehicle stuck
  • Vehicle won't move
  • Lost or locked keys

Are you in a dangerous location?

Your safety comes first. If you or anyone else is in immediate danger, or there’s a risk of injury, call 999 straight away.

If it’s safe to do so, move away from moving traffic, put on a hi-vis vest if you have one, and wait somewhere visible but protected — for example behind a barrier, well away from the carriageway. Then call or WhatsApp us and let us know if your vehicle is in a dangerous position so we can prioritise your recovery.

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What you can expect

Fast, capable, and flexible about where we take you

Typical Response: 30–60 Minutes

Response times can vary depending on your location, traffic and circumstances. We do not guarantee a fixed arrival time.

Recovery for Cars & Vans Up to 3.5 Tonnes

  • Cars
  • Vans
  • Motorcycles
  • Motorhomes & caravans
  • EVs & hybrids

Where Can We Take Your Vehicle?

We can recover your vehicle to the destination you require, whether that’s a local garage, your home address or another suitable destination.

How it works

What happens when you contact us

  1. 1

    Contact Us

    Call or WhatsApp National Roadside Assist.

  2. 2

    Tell Us Where You Are

    Provide your location or postcode and information about the vehicle.

  3. 3

    Tell Us What Has Happened

    Explain the breakdown, accident or recovery requirement.

  4. 4

    Recovery Arranged

    We'll discuss your recovery requirement and provide a quote where applicable.

  5. 5

    Vehicle Recovered

    Your vehicle can be taken to the destination you need, such as a garage or home.